Voicemail Instructions

It's easy to set up and use Cinergy MetroNet Voicemail services. Just follow the easy directions below:

Initial Setup

  1. Dial your Voicemail access number.
  2. Press * to interrupt the greeting.
  3. Enter 1234 as the initial password.
  4. Follow the prompts to change your password.
  5. Press 5 to create your personal greeting.

Access Your Messages:

  1. 1. Dial your Voicemail access number.
  2. Press * to interrupt the greeting, and enter your password.
  3. Follow the prompts or use the menus below.
Main Menu:
1 New Message
2 Old Message
5 Setup Options
* Exit

Setup Options:
1 Change Greeting
2 Change Password
* Exit

Message Navigation:
1 Repeat Msg/Bypass Time Stamp
2 Delete
3 Skip
4 Backwards
5 Pause
6 Forward
7 Slower
8 Soft/Loud
9 Faster
0 Time Stamp
* Escape/Exit