We're open Monday through Friday from 8AM until 6PM (ET).

For things like new business orders, changes to your account, questions about billing, or anything else we might be able help you with, please contact us. We're happy to help.

PHONE: 1-877-407-3224

Email: customer-service@cinergymetronet.com

Internet Support
For assistance regarding internet services.
Phone: 1-877-407-3224
Email: help@cinergymetronet.com
7:00 AM to Midnight Monday - Friday.
8:00 AM to Midnight Saturday.
10:00 AM to 8:00 PM Sunday. All Times ET.

Repair Center - Residential AND Business
To report problems with your service or for other assistance.
Phone: 1-877-407-3224
Email: tech-support@cinergymetronet.com
24 hours a day, 7 days a week.