GREENCASTLE
1360 Indianapolis Rd # G
Greencastle, IN 46135
Phone: (765) 848-1188
Store Hours:
9:00 AM - 6:00 PM ET Monday - Friday |
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SEYMOUR
110 S. Chestnut Street
Seymour, IN 47274
Phone: (812) 519-1115
Store Hours:
9:00 AM - 6:00 PM ET Monday - Friday
8:00 AM - 12:00 PM Saturday |
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VINCENNES
287 N. 15th Street
Vincennes, IN 47591
Phone: (812) 255-1155
Store Hours:
9:00 AM - 6:00 PM ET Monday - Friday
8:00 AM - 12:00 PM ET Saturday |
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To learn more about our family of services, or to report service issues (24 hours a day), just give us a call:
1-877-407-3224
All departments can be reached with this number.
Residential Customer Service
Order New Service
Our New Activations Center takes orders for new Residential Services.
Phone: 1-877-407-3224
Hours: Monday - Friday 8AM to 6PM (ET)
For changes to your account or billing questions
Email: customer-service@cinergymetronet.com
Hours: Monday - Friday 8AM to 6PM (ET)
Business Customer Service
For business service orders, account changes or billing questions.
Phone: 1-877-407-3224
Email: customer-service@cinergymetronet.com
8AM to 6PM (ET) Monday – Friday
Internet Support
For assistance regarding internet services.
Phone: 1-877-407-3224
Email: help@cinergymetronet.com
7:00 AM to Midnight Monday - Friday.
8:00 AM to Midnight Saturday.
10:00 AM to 8:00 PM Sunday. All Times ET.
Repair Center - Residential AND Business
To report problems with your service or for other assistance.
Phone: 1-877-407-3224
Email: tech-support@cinergymetronet.com
24 hours a day, 7 days a week.
Credit and Collections
After hours, please leave a detailed message. A Credit and Collections representative will return your call the next business day.
Phone: 1-877-407-3224
8:00 AM to 6:00 PM ET Monday – Friday
